Question 1

What services does Wise Mind Counseling, PLLC provide?

Accepted Answer

We offer individual Telehealth therapy for adults and teens, specializing in anxiety, trauma, PTSD, emotional dysregulation, and borderline personality disorder. Our licensed clinicians use evidence-based approaches such as DBT, CBT, and trauma-informed care.

Question 2

Who will I be working with?

Accepted Answer

Wise Mind Counseling, PLLC is a growing team of licensed mental health professionals. You'll be matched with a therapist whose training and style align with your needs and preferences. All of our clinicians are qualified, compassionate, and committed to helping you meet your wellness goals.

Question 3

Is therapy Virtual or in-person?

Accepted Answer

All sessions are currently offered via secure, HIPAA-compliant telehealth platforms, with some in-person options available.

Question 4

What insurance do you accept?

Accepted Answer

We accept several major insurance plans, including Aetna, Anthem, Cigna, Optum/United, and others. Coverage and private pay sessions may vary by clinician. Please verify coverage by clicking here.

Question 5

How do I schedule my first appointment?

Accepted Answer

To request an appointment, select the "Start My Journey" button on our website. Once we receive your request, we'll connect you with an available clinician and guide you through the intake process.

Question 6

What can I expect during the first session?

Accepted Answer

The first session is about getting to know you; your history, concerns, and goals. It also gives you and your therapist a chance to see if it's a good fit and begin discussing a personalized treatment plan.

Question 7

Do you offer a free consultation?

Accepted Answer

No, we do not offer a complimentary consultations at the moment. Please check back periodically as our practice adds more services.

Question 8

What if I need medication or psychiatric care?

Accepted Answer

Our therapists do not prescribe medication, but we partner with a local psychiatric nurse practitioner for these services.

Question 9

What if I'm experiencing a mental health crisis?

Accepted Answer

Wise Mind Counseling, PLLC is not an emergency service provider. If you are in crisis, please call 911, visit your nearest emergency room, or call/text the Suicide & Crisis Lifeline at 988.

Question 10

Can I choose a therapist based on identity, background, or specialty?

Accepted Answer

Yes. We understand the importance of cultural, identity-based, and clinical preferences in therapy. Let us know your preferences during your consultation, and we'll do our best to match you with a therapist who meets your needs.

Question 11

What type of therapy do you use?

Accepted Answer

Our Clinicians used evidence-based modalities including Dialectical Behavior Therapy (DBT), Cognitive Behavioral Therapy (CBT), mindfulness-based interventions, and trauma-informed care.

Question 12

Do you see couples or children?

Accepted Answer

Yes. We are currently providing individual, couples, and family therapy for teens and adults ages 13 and up.

Question 13

How long are sessions, and what's the cancellation policy?

Accepted Answer

Sessions are typically 53-60 minutes. We ask for at least 24 hours' notice to cancel or reschedule to avoid a cancellation fee.

Question 14

What are your office hours?

Accepted Answer

Available Monday - Friday, 8:00 AM to 6:00 PM. Late appointments are by request only.

Frequently Asked Questions